17 - 19 June, 2024 // London, UK

The world’s most loved Conversational AI Conference is back!

We’re putting on 3 whole days of advanced level practitioner-focussed content from
the leading experts in our industry while providing plenty of opportunities to
build your network.

We’ve got an incredible new venue, aN EXTRA DAY, A WHOLE second stage
DEDICATED TO developers and a brand new AWARDS CEREMONY
Celebrating the best of the Conversational AI community.

YOU WON’T WANT TO MISS IT.

"Thank you for creating this conference. it's something i've never experienced before."

"IT WAS ACE, I CAN'T WAIT FOR NEXT YEAR"

"amazing conference, great job everyone!!!"

"I’ve been to four conferences this year, and this was easily the best."

"It was ruddy marvellous! I felt like I found my people!"

"Best conference ever!"

"Great event and looking forward to next year's one"

"I feel closer to the community now and I have better sense of direction to take my career forward."

"I can honestly say that conversation designers who didn't attend missed out"

"I've already recommended it for next year to several people who couldn't make it this time"

"Amazing conference!"

"Probably the best conference I've ever been to (and I've been to quite a few!)"

"no fluff, all solid stuff from experienced practitioners"

"Best conference I've attended"

"I genuinely took something away from every session during the two days"

"Excellent lineup of speakers. Wide spread of topics."

"Thank you for creating this conference. it's something i've never experienced before."

"IT WAS ACE, I CAN'T WAIT FOR NEXT YEAR"

"amazing conference, great job everyone!!!"

"I’ve been to four conferences this year, and this was easily the best."

"It was ruddy marvellous! I felt like I found my people!"

"Best conference ever!"

"Great event and looking forward to next year's one"

"I feel closer to the community now and I have better sense of direction to take my career forward."

"I can honestly say that conversation designers who didn't attend missed out"

"I've already recommended it for next year to several people who couldn't make it this time"

"Amazing conference!"

"Probably the best conference I've ever been to (and I've been to quite a few!)"

"no fluff, all solid stuff from experienced practitioners"

"Best conference I've attended"

"I genuinely took something away from every session during the two days"

"Excellent lineup of speakers. Wide spread of topics."

"Thank you for creating this conference. it's something i've never experienced before." "IT WAS ACE, I CAN'T WAIT FOR NEXT YEAR" "amazing conference, great job everyone!!!" "I’ve been to four conferences this year, and this was easily the best." "It was ruddy marvellous! I felt like I found my people!" "Best conference ever!" "Great event and looking forward to next year's one" "I feel closer to the community now and I have better sense of direction to take my career forward." "I can honestly say that conversation designers who didn't attend missed out" "I've already recommended it for next year to several people who couldn't make it this time" "Amazing conference!" "Probably the best conference I've ever been to (and I've been to quite a few!)" "no fluff, all solid stuff from experienced practitioners" "Best conference I've attended" "I genuinely took something away from every session during the two days" "Excellent lineup of speakers. Wide spread of topics." "Thank you for creating this conference. it's something i've never experienced before." "IT WAS ACE, I CAN'T WAIT FOR NEXT YEAR" "amazing conference, great job everyone!!!" "I’ve been to four conferences this year, and this was easily the best." "It was ruddy marvellous! I felt like I found my people!" "Best conference ever!" "Great event and looking forward to next year's one" "I feel closer to the community now and I have better sense of direction to take my career forward." "I can honestly say that conversation designers who didn't attend missed out" "I've already recommended it for next year to several people who couldn't make it this time" "Amazing conference!" "Probably the best conference I've ever been to (and I've been to quite a few!)" "no fluff, all solid stuff from experienced practitioners" "Best conference I've attended" "I genuinely took something away from every session during the two days" "Excellent lineup of speakers. Wide spread of topics."

"Excellent lineup of speakers. Wide spread of topics."

"I genuinely took something away from every session during the two days"

"Best conference I've attended"

"no fluff, all solid stuff from experienced practitioners"

"Best conference ever!"

"Probably the best conference I've ever been to (and I've been to quite a few!)"

"Amazing conference!"

"I can honestly say that conversation designers who didn't attend missed out"

"I've already recommended it for next year to several people who couldn't make it this time"

"Amazing conference!"

"Probably the best conference I've ever been to (and I've been to quite a few!)"

"no fluff, all solid stuff from experienced practitioners"

"Best conference I've attended"

"I can honestly say that conversation designers who didn't attend missed out"

"I've already recommended it for next year to several people who couldn't make it this time"

"Excellent lineup of speakers. Wide spread of topics."

"Thank you for creating this conference. it's something i've never experienced before."

"IT WAS ACE, I CAN'T WAIT FOR NEXT YEAR"

"amazing conference, great job everyone!!!"

"I’ve been to four conferences this year, and this was easily the best."

"It was ruddy marvellous! I felt like I found my people!"

"Best conference ever!"

"Great event and looking forward to next year's one"

"I feel closer to the community now and I have better sense of direction to take my career forward."

"I genuinely took something away from every session during the two days"

"I feel closer to the community now and I have better sense of direction to take my career forward."

"Great event and looking forward to next year's one"

"It was ruddy marvellous! I felt like I found my people!"

"I’ve been to four conferences this year, and this was easily the best."

"amazing conference, great job everyone!!!"

"IT WAS ACE, I CAN'T WAIT FOR NEXT YEAR"

"Thank you for creating this conference. it's something i've never experienced before."

"Excellent lineup of speakers. Wide spread of topics." "I genuinely took something away from every session during the two days" "Best conference I've attended" "no fluff, all solid stuff from experienced practitioners" "Best conference ever!" "Probably the best conference I've ever been to (and I've been to quite a few!)" "Amazing conference!" "I can honestly say that conversation designers who didn't attend missed out" "I've already recommended it for next year to several people who couldn't make it this time" "Amazing conference!" "Probably the best conference I've ever been to (and I've been to quite a few!)" "no fluff, all solid stuff from experienced practitioners" "Best conference I've attended" "I can honestly say that conversation designers who didn't attend missed out" "I've already recommended it for next year to several people who couldn't make it this time" "Excellent lineup of speakers. Wide spread of topics." "Thank you for creating this conference. it's something i've never experienced before." "IT WAS ACE, I CAN'T WAIT FOR NEXT YEAR" "amazing conference, great job everyone!!!" "I’ve been to four conferences this year, and this was easily the best." "It was ruddy marvellous! I felt like I found my people!" "Best conference ever!" "Great event and looking forward to next year's one" "I feel closer to the community now and I have better sense of direction to take my career forward." "I genuinely took something away from every session during the two days" "I feel closer to the community now and I have better sense of direction to take my career forward." "Great event and looking forward to next year's one" "It was ruddy marvellous! I felt like I found my people!" "I’ve been to four conferences this year, and this was easily the best." "amazing conference, great job everyone!!!" "IT WAS ACE, I CAN'T WAIT FOR NEXT YEAR" "Thank you for creating this conference. it's something i've never experienced before."

"Probably the best conference I've ever been to (and I've been to quite a few!)"

"Excellent lineup of speakers. Wide spread of topics."

"It was ruddy marvellous! I felt like I found my people!"

"I genuinely took something away from every session during the two days"

"Best conference ever!"

"I feel closer to the community now and I have better sense of direction to take my career forward."

"amazing conference, great job everyone!!!"

"I've already recommended it for next year to several people who couldn't make it this time"

"Great event and looking forward to next year's one"

"I feel closer to the community now and I have better sense of direction to take my career forward."

"I’ve been to four conferences this year, and this was easily the best."

"Amazing conference!"

"IT WAS ACE, I CAN'T WAIT FOR NEXT YEAR"

"no fluff, all solid stuff from experienced practitioners"

"Best conference I've attended"

"I genuinely took something away from every session during the two days"

"Thank you for creating this conference. it's something i've never experienced before."

"IT WAS ACE, I CAN'T WAIT FOR NEXT YEAR"

"amazing conference, great job everyone!!!"

"Thank you for creating this conference. it's something i've never experienced before."

"I’ve been to four conferences this year, and this was easily the best."

"It was ruddy marvellous! I felt like I found my people!"

"Best conference ever!"

"I can honestly say that conversation designers who didn't attend missed out"

"I've already recommended it for next year to several people who couldn't make it this time"

"Great event and looking forward to next year's one"

"Amazing conference!"

"Probably the best conference I've ever been to (and I've been to quite a few!)"

"I can honestly say that conversation designers who didn't attend missed out"

"no fluff, all solid stuff from experienced practitioners"

"Best conference I've attended"

"Excellent lineup of speakers. Wide spread of topics."

"Probably the best conference I've ever been to (and I've been to quite a few!)" "Excellent lineup of speakers. Wide spread of topics." "It was ruddy marvellous! I felt like I found my people!" "I genuinely took something away from every session during the two days" "Best conference ever!" "I feel closer to the community now and I have better sense of direction to take my career forward." "amazing conference, great job everyone!!!" "I've already recommended it for next year to several people who couldn't make it this time" "Great event and looking forward to next year's one" "I feel closer to the community now and I have better sense of direction to take my career forward." "I’ve been to four conferences this year, and this was easily the best." "Amazing conference!" "IT WAS ACE, I CAN'T WAIT FOR NEXT YEAR" "no fluff, all solid stuff from experienced practitioners" "Best conference I've attended" "I genuinely took something away from every session during the two days" "Thank you for creating this conference. it's something i've never experienced before." "IT WAS ACE, I CAN'T WAIT FOR NEXT YEAR" "amazing conference, great job everyone!!!" "Thank you for creating this conference. it's something i've never experienced before." "I’ve been to four conferences this year, and this was easily the best." "It was ruddy marvellous! I felt like I found my people!" "Best conference ever!" "I can honestly say that conversation designers who didn't attend missed out" "I've already recommended it for next year to several people who couldn't make it this time" "Great event and looking forward to next year's one" "Amazing conference!" "Probably the best conference I've ever been to (and I've been to quite a few!)" "I can honestly say that conversation designers who didn't attend missed out" "no fluff, all solid stuff from experienced practitioners" "Best conference I've attended" "Excellent lineup of speakers. Wide spread of topics."

AGENDA

Introducing the Prompties: industry awards, Unparsed STyle

For the first time ever, we’re running an awards show for the Conversational AI industry.

There are 4 awards up for grabs:

  • Top bots (the best Conversational AI experiences of the last 12 months)

  • Ones to watch (the people who have been doing great work over the last 12 months)

  • Cutting edge awards (the people / teams who have pushed the boundaries of what’s possible in the last 12 months)

  • Community champions (the people who have helped our industry flourish)

Nominations are open until the end of May so get submitting and we’ll make sure our industry champions get the recognition they deserve.

SPEAKERS

  • Rebecca Evanhoe

    VISITING PROFESSOR @ PRATT INSTITUTE

    Author of “Conversations With Things”, one of the leading textbooks of Conversation Design. Co-creator of the “Designing for Accessibility in Chat & Voice”.

  • Braden Ream

    CEO @ VOICEFLOW

    Founder of the leading Conversation Design and conversational agent management platform serving over 130,000 customers.

  • Elizabeth Stokoe

    PROFESSOR AND ACADEMIC DIRECTOR OF IMPACT @ LONDON SCHOOL OF ECONOMICS

    Leading researcher in the field of Conversation Analysis and author of “Talk: The Science of Conversation”.

  • Alan Nichol

    CTO @ RASA

    Co-founder of the most popular open source Conversational AI framework with over 50 million downloads.

  • Maaike Groenewege

    CONVERSATION DESIGNER + PROMPT ENGINEER @ CONVOCAT

    Prompt Engineer, Linguist and Technical Writer plus organiser of ConvoClub - an online community for Conversation Designers.

  • Matt Smallman

    FOUNDER @ SYMNEX

    Passionate about removing Security FARce from customer interactions. Author of Unlock Your call Centre

  • Karen Kaushansky

    STAFF CONVERSATION DESIGNER @ GOOGLE

    Veteran Conversation Designer with more than 25 years of experience designing conversational experiences including Google Assistant on the Pixel Watch.

  • Matt Portillo

    CONVERSATION DESIGN LEAD @ AMELIA

    Mentor and teacher to brands, teams, and students across the global conversational AI community.

  • Josephine Scholtes

    PRODUCT MANAGER @ MICROSOFT

    Responsible for overseeing the discovery and delivery work for implementing disruptive technologies and turning these into customized product solutions

  • Daniel Padgett

    AIUX @ GOOGLE DEEPMIND

    Founder of Conversation Design at Google, currently focused on the role of memory in generative AI-based systems.

  • Lisa Falkson

    UX DESIGN MANAGER @ AMAZON

    Leader on the design of Alexa’s core experiences with over 20 years of industry and research experience, specialising in the design, development and deployment of voice-first multimodal interfaces.

  • Kristie Kotch

    SENIOR CONVERSATION DESIGNER @ AMAZON

    Leads a team of Conversation Designers working on Amazon Rufus. Over a decade of experience designing conversational experiences across Alexa, IVRs, and mobile apps.

  • Chris Cameron

    PRINCIPAL UX WRITER @ BOOKING.COM

    Oversees UX Writing Systems at Booking.com. Manages the tools and workflows that enable over 80 UX writers to efficiently create high-quality content in over 45 languages.

  • Phoebe Piercy

    MACHINE LEARNING SOFTWARE ENGINEER @ GRIDSPACE

    Program Manager of Voice modelling, ex-thespian and a feeler of emotions

  • Rafael Pierre

    MACHINE LEARNING ENGINEER @ HUGGING FACE

    Expert in Generative AI and ML Engineering. Previously a speaker at Big Data London, Data and AI Summit and Airflow Summit.

  • ASHWINI GANESHAN

    CONVERSATIONAL STRATEGY, DESIGN, PROMPT DESIGN EXPERT @ LIVEPERSON

    Former linguistics Professor. Fun fact: speaks 7 languages (a side effect of life)

  • William Seymour

    LECTURER IN CYBERSECURITY @ KINGS COLLEGE LONDON

    Researcher on the privacy and security of AI Assistants and how people percieve them.

  • Marlinda Galapon

    PRINCIPAL CONVERSATION DESIGNER @ ZENDESK

    Conversation designer, word nerd, travel enthusiast with a passion for connection, stories, and delightful experiences.

  • Leslie Nooteboom

    FOUNDER & CEO OF CONVERSATIONAL INTELLIGENCE PLATFORM @ REQUESTY

    Previously founded behaviour AI business Humanising Autonomy. Built AI product for 10+ fortune global 500 companies, and an MIT innovator under 35.

  • Oita Coleman

    SENIOR ADVISOR @ OPEN VOICE TRUSTMARK INITIATIVE

    Top 50 women in tech exec.
    Leader of Open Voice TrustMark Initiative.

  • Arte Merritt

    FOUNDER @ RECONIFY

    Conversational AI & Gen AI Entrepreneur and Executive. Former AWS Conversational AI partner Lead; Former CEO/Co-founder of Dashbot.

  • Roger Kibbe

    HEAD OF CONVERSATIONAL AI DEVELOPER RELATIONS @ SAMSUNG

    Conversational AI technologist and strategist. Developer Evangelist, Startup Advisor, and AI Innovator.

  • MELLINI MONIQUE

    FOUNDER & PRINCIPAL VOCAL CULTURIST @ VOCAL CULTURE GARDEN

    Phenomenal Industry agnostic Voice consultant, Coach, and keynote speaker. Founder of a boutique consultancy. Giving voice to humans and AI.

  • John Andersen

    CONVERSATIONAL ARCHITECT @ QUIQ

    Innovative conversational architect and designer using prompt engineering to build world class conversational automations with AI.

  • Tim Willers

    HEAD OF CONVERSATION DESIGN @ NIBBLE

    Conversation Designer specialising in AI negotiations and organiser for the Convo Collective – one of the online communities for conversation designers around the world.

  • Nikoletta Ventoura

    PRODUCT RESEARCHER @ UFONIA

    Conversational AI and Linguistics expert, UX advocate and event organiser. Passionate about insights-driven product development and AI for good.

  • Lorraine Burrell

    CONVERSATION DESIGNER @ LLOYDS BANKING GROUP

    Content designer turned conversation designer. Committed to making better conversational interactions. Eternally curious and constantly learning.

  • Cainan Wright

    SENIOR PRODUCT OWNER - MOBILE MESSAGING @ LLOYDS BANKING GROUP

    Product owner and forward thinker, focused on optimising conversational banking experiences and breaking new ground on automation and gen AI.

  • Michael Kibedi

    UX, DESIGN AND SOCIO-TECHNOLOGY RESEARCHER @ UXMICHAEL.CO

    Design researcher and writer of First & Fifteenth, a fortnightly newsletter with interdisciplinary interests across academic and artistic research in human-computer interaction, conceptual art, Black studies, and data justice.

  • Falene McKenna

    FOUNDER @ LINGUA ROBOTICA

    Computational Linguist, chit-chat choreographer for bots, human-robot Interaction evangelist, and conversational jaq-of-all-trades.

  • Ido Naor

    CONVERSATION DESIGN MANAGER @ JUSTANSWER

    Has a background in education, a passion for linguistics and a knack for woodworking.

  • Namee Oberst

    FOUNDER @ AI BLOKS

    Maker of LLMWare, a leading open-source small language model and LLM platform developer.

  • Fabio Sarti

    SR. AI/ML PRODUCT MANAGER @ SCOTIABANK

    Responsible for launching and managing an NLU-based chatbot for mobile app customers. Background includes 5 years working with chatbots and other Conversational AI initiatives in Canadian companies.

  • Kane Simms

    FOUNDER @ VUX WORLD

    Legendary Conversational AI podcaster, educator and event organiser. His consulting practice has implemented successful AI initiatives across a wide variety of industries over the last 6 years.

  • TOM HEWITSON

    CHIEF AI OFFICER @ GENERAL PURPOSE

    Webby-award-winning Conversation Designer and Prompt Engineer. Creator of Voice Arcade on Alexa and co-organiser of Unparsed.

  • Emmanuel Simwinga

    TOBI CHANNELS PRODUCT MANAGER AT VODAFONE GROUP

    Experienced Product Manager helping deliver one of the largest conversational AI deployments in the world.

  • PETE ISAACS

    SENIOR CONVERSATION DESIGN ADVOCATE @ VOICEFLOW

    Conversation designer with expertise in Retail, Insurance, Telecommunications, Rewards, and Finance. Industry thought leader and creator of Voiceflow's "Pathways".

  • Sebastian Glock

    Sebastian Glock

    DIRECTOR OF PRODUCT MARKETING & TECHNOLOGY EVANGELIST @ COGNIGY

    Advisor to top-tier companies in Europe and North America on bridging the gap between technology and business.

  • Denys Linkov

    HEAD OF ML @ VOICEFLOW

    ML specialist and community builder focused on the future of work. Co-organizer of TU20, competitive debater and Taekwondo practitioner.

  • Spencer Hazel

    CONVERSATION ANALYST @ NEWCASTLE UNIVERSITY

    Lecturer in Applied Linguistics, using Conversation Analysis to improve Conversational AI

A VENUE AS unique
as the content

THE MUSEUM OF LONDON IS THE PERFECT HOME FOR UNPARSED WITH TWO STATE OF THE ART STAGES AND PLENTY OF SPACE FOR NETWORKING AND COLLABORATION.

How to get there & Accommodation

  • The Museum of London is in the Barbican area of London. It’s closet tube stops are Barbican and Moorgate both of which are on the Elizabeth, Circle, Hammersmith & City Lines.

    The closest mainline stations are Kings Cross St Pancras station and Liverpool Street Station which are just a couple of stops away.

    It’s close to both Shoreditch and the City making it the perfect location if you are intending to spend additional time in London working.

    The hotels we’re recommending are the Premier Inn Farringdon or the Zetter Clerkenwell depending on your budget.

  • The Museum of London is in the Barbican area of London.

    It’s closet tube stops are Barbican and Moorgate both of which are on the Elizabeth, Circle, Hammersmith & City Lines.

    The closest mainline stations are Kings Cross St Pancras station and Liverpool Street Station which are just a couple of stops away.

    You can take the Eurostar to the continent from St Pancras and you can access London Heathrow airport directly on the Elizabeth line. You can also easily access London Gatwick airport and Stansted Airport from nearby stations.

    The conference venue is close to both Shoreditch and the City making it the perfect location if you are intending to spend additional time in London working.

    It is also close to the tourist sights of St Paul’s Cathedral and the Tate Modern Art Museum on the Thames South Bank.

    The hotels we’re recommending are the Premier Inn Farringdon or the Zetter Clerkenwell depending on your budget.

Passes

GRAB YOUR PASSES NOW
before they sell out

DON’T
MISS OUT

ONLINE ONLY

£299

Live stream of talks + online chat and Q&A
Live stream of the Prompties Awards
Interactive, multi-device experience
Video library of all talks
Online networking
Access to previous years’ recordings

FINAL
PASSES

IN PERSON

£699

In-person access to the main conference on 18 & 19 June
Tea / Coffee Breaks + Lunch
Video library of all talks
Access to previous years’ recordings
The Prompties Awards
The Afterparty

FINAL
PASSES

THE FULL MONTY

£999

In-person access to the workshop day
In-person access to the main conference
Tea / Coffee Breaks + Lunch
Video library of all talks
Access to previous year’s recording
Pre-parser networking event
The Prompties Awards
The Afterparty

IN CASE YOU’RE CURIOUS WHAT WE GOT UP TO LAST YEAR…

We had over 400 attendees from a huge number of the leading companies in the conversational AI space including

Voiceflow

APPLE

Meta

ALLSTATE

John Lewis

Samsung

Zendesk

Booking.com

Microsoft

CapitalOne

General Motors

Infosys

Santandar

THE AA

Amazon

Walmart

Elsevier

Thompson Reuters

Mercedez Benz

Google

Vodafone

Loveholidays

Spotify

Lloyds Bank

Admiral

Accenture

Voiceflow • APPLE • Meta • ALLSTATE • John Lewis • Samsung • Zendesk • Booking.com • Microsoft • CapitalOne • General Motors • Infosys • Santandar • THE AA • Amazon • Walmart • Elsevier • Thompson Reuters • Mercedez Benz • Google • Vodafone • Loveholidays • Spotify • Lloyds Bank • Admiral • Accenture •

And here’s a couple of Snaps

Looked fun, right?

Well this year is going to be even better and you’re not going to want to miss some of the suprises we’ve got in store.

So Mark your calendar and buy your tickets. London, June 17 - 19. It’s going to be legendarY.

Unparsed wouldn’t be possible without the support of

PLATINUM

GOLD

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BRONZE

MEDIA PARTNERS

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